About InboundLabs
“Who knows if it will pan out, but perhaps it is worth a try?”
Oh yes. More than worth a try.
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Intro
About-us pages are at times the hardest: too much self-praise sounds like an ad, too little personality like an imprint. So we’ll keep it simple: We’re a web agency that has learned from mistakes, looks at hype with humor, and follows a simple motto: better. Not “perfect,” not “revolutionary.” Just a little better every day — for users, for teams, for outcomes. And for ourselves: better work.
Who we are
We’re a digital workshop where design means utility and engineering means reliability. We build websites that load fast, are clearly structured, and get people where they need to go without detours. We speak plainly and explain with concrete examples: navigation like a good city map; content that reads like a conversation, not a brochure; technology you barely notice because it just works.
Our team works mostly remote, pragmatic, with a dry sense of humor. We test, measure, discard, improve. Our foundations: sound information architecture, accessible design, clear language, trustworthy data. And if something doesn’t make sense, we say so, politely, but plainly.

Where we come from
InboundLabs grew up in the HubSpot ecosystem: started informally in 2014, founded as a German GmbH in 2016, at times among the top-3 partners worldwide. Intense years. Our unofficial motto came from a HubSpot email: “Who knows if it will pan out, but perhaps it is worth a try?” — and yes, it was worth it. We learned (often from our own mistakes), built a lot, and automated even more. Plenty of stress — and, sometimes, genuine joy.
At the beginning there was gut-feel and pioneer spirit; over time experience and evidence caught up — and with them sobriety: too much complexity, too much sales logic. A concrete turning point in mid-2022: a long-time client said the platform had stopped being fun — too expensive, too complicated. On the partner side it became less about solving real problems and more about cross- and upselling goals. Many conversations later, one conclusion remained: our job isn’t to sell software; our job is to solve problems.

We created distance — not out of resentment, but out of responsibility. Today we’re tool-agnostic. HubSpot where it fits. WordPress, headless, or static sites where they fit better. What matters is what works long-term for users and teams. We’ve also updated our old motto: “And if it no longer pans out, try something else.”
What we stand for
Plain speaking over buzzwords (our No-Bullshit Policy)
We don’t promise what we can’t deliver. If data is missing, we say so. If assumptions wobble, we stabilize them — or drop them. Better no project than the wrong one.
Better over “good.”
“Good” is often the finish line. better is a process: measure, learn, iterate. Small steps that compound — into visibility, usability, and trust.
Accessibility as an opportunity.
Accessibility (A11y) isn’t a side project; it’s a quality signal. Contrast, structure, keyboard operation, alt text — all of it helps people and machines. We align with WCAG 2.2 AA. Build for access, build for robustness.
Customer focus without fluff.
We listen, ask hard questions, and give clear recommendations. Polite and respectful — not conflict-averse. Sparring partner, not order-taker.
Skeptical about hype, open to new.
AI changes how we work. We use it as a tool — documented, verifiable, with a human in the loop.
Over 10 years of experience – no white-label solutions, 100% in-house work.







What we do
(primarily) today
Architecture, design, content, development. We start with usage scenarios, not feature lists. The result: pages you can understand — logical, readable, accessible, fast.
Classic SEO (architecture, content, load times, internal linking, structured data) plus GEO — Generative Engine Optimization. We write so that people get answers and language models draw the right conclusions: clear H2/H3 logic, precise terms, explicit definitions, consistent terminology.
A11y is embedded across design, code, and editorial workflows. We check contrast, focus order, error messaging, reading logic, ARIA roles. Goal: a site that works without a mouse, without perfect eyesight, and without insider knowledge.
AI belongs in workflows, not slogans. We use it where it creates value: content inventory and migration, data-driven content gaps, editorial assistants, quality checks (tone, readability, consistency), semantic search in the content hub. Documented, traceable, scalable.
Good websites are a team sport. We build in editability, operating guides, and training so teams can get better on their own — without a weekly agency meeting.
How we work
what to expect
Clean setup:
information architecture, content inventory, technical baseline — first order, then speed.
Measurable progress:
hypotheses, metrics, outcomes — we report on impact, not output.
Honest advice:
if something isn’t needed, we say so. If something is uncomfortable, we explain why.
Less dependency:
more capability inside your team. We build so you’ll need us less — not more.
Continuous better:
small, reliable steps instead of a “big-bang” relaunch.
Where we’re heading
Our vision is deliberately unspectacular — which is exactly why it’s durable: websites that are better for everyone. For users: faster, clearer, more inclusive. For editors: maintainable (versioning, components, design tokens), measurable, extensible. For organizations: honest about impact, not inflated about reach.
Concretely, that means: content that genuinely answers questions — with sources, context, and clear limits to certainty. Interfaces that make the simple path visible. Systems that don’t buckle after three months of maintenance. A technical base that grows with you, not against you.
We don’t bite. First chat, no sales pressure: a short conversation at eye-level, a clear assessment, and a concrete proposal for the next two weeks. No buzzwords, no teaser deals. Just one question: What’s your next better step?